Sanderson, the publicly owned UK provider of software solutions to the Delivered Wholesale and Cash & Carry industries, has implemented its latest Voice Order Picking solution at wholesaler Rayburn Trading, to save the company money and improve their productivity by boosting the speed and accuracy of order pickers. Based in Manchester, Rayburn Trading is a long term user of the Sanderson wholesale solution, Swords, and continues to drive value from the fully integrated system, which delivers operational efficiencies across its toiletries and household goods business. The company looked to extend efficiencies in its warehouse by replacing time-consuming and unreliable paper-based picking with Voice Order Picking technology. Recently, Rayburn attended a Sanderson customer event which showcased customer and product updates. The company were so impressed with the benefits gained by other Sanderson customers using Voice Order Picking, that following a successful reference visit, they immediately placed an order for the solution. Rayburn Trading saw first hand how Swords Voice Order Picking benefits both the picker and the business. The solution leaves the picker’s hands free to pick orders, resulting in a faster picking time and more orders picked per shift. A further significant benefit is increased accuracy, which reduces picking errors and the costs associated with processing credits and refunds and collecting and returning goods. Voice technology implementation and staff training was swift and executed on time by Sanderson, to deliver efficiencies as soon as possible for Rayburn. Michael Pugh, IT Manager of Rayburn Trading, comments:“We were very impressed with how other wholesale businesses have benefitted from Swords Voice Order technology, and we could immediately see how the solution would benefit us by reducing costs and increasing our productivity.” Jackie Taylor, Sales Director for Wholesale Distribution solutions at Sanderson said:“We are really pleased to be given the opportunity to further boost productivity at Rayburn Trading with our Voice Order Picking solution. As well as increasing the numbers of orders picked, the solution will enhance customer service with more accurately picked orders and a faster service.” For more information please contact: About Rayburn TradingEstablished in 1948, Rayburn Trading Company is now the UK's leading wholesale toiletries, cosmetics, confectionery, household goods wholesaler. RTC supplies and distributes a wide range of branded and non-branded products to the retail, wholesale and commercial sectors. About SwordsSwords, from Sanderson, is a comprehensive software solution for delivered wholesale and cash & carry businesses. Swords integrates all areas of the supply chain, balancing the demands of sales, purchasing, stock and cash flow. Sophisticated business intelligence facilities provide powerful management information to aid business decisions, improve efficiency, reduce costs and raise customer service levels. |
News At A GlanceAbout: Rayburn Trading Business: UK's leading wholesale toiletries, cosmetics, confectionery, household goods wholesaler Challenge: Reduce costs and increase productivity Solution: Swords Benefits: Swords Voice Order Picking benefits both the picker and the business. The solution leaves the picker’s hands free to pick orders, resulting in a faster picking time and more orders picked per shift |
