Sanderson, the publicly owned provider of multi-channel retail software solutions has won a major new contract to supply their Elucid system to S.E.Marshall & Co Ltd. The contracts were signed at last week’s ECMOD conference and exhibition, reinforcing the strong union between Catalogue Exchange Board Member Martin Harvey, Managing Director of S.E.Marshall & Co and Sanderson, a Gold sponsor of the Catalogue Exchange. The Huntingdon based specialist multi-channel retailer of perishable gardening products supplies seeds, plants, gifts and hardware to keen gardeners of fruit and vegetables. S.E.Marshall has ambitious growth plans for the business and a review of software systems was an essential part of this strategy. S.E.Marshall began their intensive review process when it became apparent their existing system was struggling to support their complex business operation alongside their exciting expansion plans. In researching the best solution available, the company was determined to secure a system that would meet their business needs, both today and in the future, from a supplier with a proven ability to deliver a successful implementation. In selecting the Sanderson system, S.E.Marshall are to gain wide reaching benefits across their organisation, from sophisticated warehouse management functionality controlling pick/pack/despatch and back order operations, underpinned by a greater visibility of stock control across their three primary product brands, to strong database management. Additional benefits of the Sanderson system will revolutionise the dedicated customer service team with increased knowledge and faster, easy to use order processing, ultimately delivering a premium service to their valued customers. Martin Harvey, Managing Director, S.E.Marshall & Co Ltd announced:“Sanderson demonstrated high levels of professionalism and commitment to our project and worked hard to fully understand our complex operation and requirements at every level. We were impressed by the rich functionality and scalability of the Elucid software and are further reassured by the system’s ability to support us moving forward. In addition it was essential our chosen supplier has proven capabilities of delivering complex solutions which is why we have selected Sanderson.” Ian Newcombe, Managing Director of Sanderson Multi-Channel added:“We are delighted to announce S.E.Marshall & Co Ltd as our newest strategic client and that our strengths and experience in delivering highly complex solutions is recognised once again. We are pleased to be working in partnership with the company at this exciting stage of their growth.” About ElucidElucid from Sanderson is a comprehensive business solution for mail order, fulfilment, ecommerce and multi-channel sales. The user-friendly software manages the entire sales process from customer enquiry handling, quotations, order intake & card charging through to order fulfilment, stock control, warehouse management and financials. Built on the latest technology, Elucid delivers a flexible system suited to fast growing businesses in an ever changing marketplace. For further details please contact |
News At A GlanceAbout: S.E.Marshall & Co Ltd Business: multi-channel retailer of perishable gardening products supplies seeds, plants, gifts and hardware to keen gardeners of fruit and vegetables. Challenge: Needed a system that would meet their business needs, both today and in the future Benefits: S.E.Marshall are to gain wide reaching benefits across their organisation, from sophisticated warehouse management functionality controlling pick/pack/despatch and back order operations, underpinned by a greater visibility of stock control across their three primary product brands, to strong database management. |
