Sanderson has gained a major new multi-channel retail customer. The home shopping group, which operates a multi-brand business targeting affluent consumers, is replacing its current multi-channel system with the Elucid solution from Sanderson.
The customer will use Elucid to integrate its seven websites, provide EPoS (electronic point of sale) in its retail outlets, and manage all back office operations including buying, merchandising, customer services, call centre integration, marketing and the warehouse. The home shopping group will benefit from improved visibility of customer information, enhanced reporting, reduction of manual tasks and greater flexibility.
