Overnight we increased the availability and quality of management information by at least ten-fold. The systems are already changing the way we do business to serve the customer better. We now know that our peak lunch time trading time is between 11 am and 1pm, so we can adapt staffing levels to match. Service is what our business is all about.
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Banburys Department Stores
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"Overnight we increased the availability and quality of management information by at least ten-fold. The systems are already changing the way we do business to serve the customer better. For example we now know that our peak lunch time trading time is between 11 am and 1pm and not 12 till 2 as we had assumed, so we can adapt staffing levels to match. Service is what our business is all about."
Peter Banbury, Director
Multi-channel sales solutions
Delivering results
Manufacturing solutions.
Achieving competitive advantage
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