Elucid EPoS for in-store retail

Branch out with Elucid EPoS

The Elucid EPoS system offers multi-channel retailers the opportunity to extend their brand and sales proposition through retail stores. Elucid EPoS sales provides a single view of each customer from all sales channels, at any touch point and provides all the tools you need to drive sales online.

You can gain all the benefits of Elucid at your in-store point of sale

• Single view of customer from all sales channels, at any touch point
• Sales management – easy to use screens, faster sales processing, customisable screens to reflect branding
• Secure, PCI ready payment processing
• Fast capturing of customer details into CRM via EPoS
• Multi-channel returns management – items ordered online or by mail order can be returned instore and vice versa
• Gift, loyalty card and other promotional schemes are managed across all sales channels, not just in-store
• Reserve and collect facility
• Sophisticated enquiry function for product, price, stock
• Company wide view of future purchase orders for out of stock items
• Stock management – performing stock transfers, queries, group stock figures and provides a single point of contact for all channels
• Real-time visibility of stock across all locations
• Intuitive tools to deliver customer service excellence at the checkout

In-store functionality, driving sales online

Elucid avoids lost sales by providing in-store ordering, so customers can instantly buy from the full online range, either by staff ordering items or via self-service kiosks.

• Catalogues - browse through catalogues in-store and then order online
• Email capture in-store - for email promotions
• Special events/services in-store
• Offline advertising - make it easy for customers to find website details on advertisements

Contact us today to find out more