Elucid Ecommerce

Complete software solution for online retailers

With the UK’s online retail market set to grow 12.4% by the end of 2010* and sales predicted to continue growing, it is imperative your ecommerce solution contains the key elements for running an online business today and for the future. With Elucid Ecommerce your website is built from a design brief with full transactional capability, providing you with an excellent platform to sell online. Elucid also provides a sophisticated back office solution, integrated to multiple front end sales channels including mail order, call centre and retail store. It delivers great control across your organisation with a single view of your customers and your back office operations.

*Report commissioned by Kelkoo and carried out by the Centre for Retail Research

The capabilities of Elucid Ecommerce are vast and include:

• Reliable, intuitive, secure transactional platform, 24 hours a day, 365 days of the year
• Secure, real-time integration with other Elucid channels and back office systems for accurate information by customer, product, stock order and delivery information
• Customer centric system  – customer is in control of order, payment and tracking, maintaining low transaction costs
• Multi-brand website capability, diversify into new markets or manage all brands from one central system
• Secure payment gateway, 3D secure and PCI ready, ensuring compliancy with frequently changing regulations
• Search engine optimisation and analytics tags, directing traffic to your site
• Comprehensive promotional options to increase sales enquiries, conversion rates, basket values, cross selling and up selling, and customer retention
• Powerful search capabilities and customisable navigation to ensure products are quickly found
• User friendly system, easy to maintain – no need for web expertise
• Excellent ‘my account’ functionality and customer reminder service
• Multi-currency display, for global transactions
• Security/fraud checking
• Exciting online promotions to boost order value and encourage customer retention
• Single point for website administration
• Integration to your chosen website design and consistent branding
• Search engine friendly page generation
• Access to essential CRM with detailed customer information, tools to manage customer interaction and high level customer profiling and target marketing
• Sophisticated profiling techniques – demographics, buying patterns, RFM analysis, returns history and many more

Contact us today for further information

* Verdict Research 2009