Complete software solution for multi-channel retailers
With the increase in online sales and and changes in multi-channel buying behaviour trends, it is imperative your ecommerce solution contains the key elements for running an online business today and for the future. A recent ATG survey found that 78% of customers are using at least two sales channels when they buy. Elucid Ecommerce gives you a reliable, intuitive, secure transactional platform, 24 hours a day, 365 days of the year. It provides all the functionality you need to maximise online sales and to drive sales in-store and to mail order catalogues.
The capabilities of Elucid Ecommerce are vast and include:
- Secure, real-time integration with other Elucid channels and back office systems for accurate information by customer, product, stock order and delivery information
- Customer centric system – your customer is in control of order, payment and tracking
- Multi-brand website capability, diversify into new markets or manage all brands from one central system
- Secure payment gateway, 3D secure and PCI ready, ensuring compliancy with frequently changing regulations
- Search engine optimisation and analytics tags, directing traffic to your site
- Comprehensive promotional options to increase sales enquiries, conversion rates, basket values, cross selling and up selling, and customer retention
- Powerful search capabilities and customisable navigation to ensure products are quickly found
- User friendly system, easy to maintain – no need for web expertise
- Excellent ‘my account’ functionality and customer reminder service
- Multi-currency display, for global transactions
- Security/fraud checking
- Exciting online promotions to boost order value and encourage customer retention
- Single point for website administration
- Integration to your chosen website design and consistent branding
- Search engine friendly page generation
- Access to essential CRM with detailed customer information, tools to manage customer interaction and high level customer profiling and target marketing
- Sophisticated profiling techniques – demographics, buying patterns, RFM analysis, returns history and many more
Driving sales in-store
- Elucid makes it easy for customers to research products online, with product information and reviews, store locators and stock checkers
- Reserve and collect - customers can reserve items online and collect in-store, reducing distribution costs whilst increasing sales potential, by encouraging the customer in-store
- Allows customers to check stock - joining up online and offline data drives signifcant in-store sales
- Discounts and promotions encourage customers to visit the store - coucher codes are an increasingly popular way to find discounts
Contact us today for further information