Elucid Ecommerce

Complete software solution for multi-channel retailers

With the increase in online sales and and changes in multi-channel buying behaviour trends, it is imperative your ecommerce solution contains the key elements for running an online business today and for the future. A recent ATG survey found that 78% of customers are using at least two sales channels when they buy. Elucid Ecommerce gives you a reliable, intuitive, secure transactional platform, 24 hours a day, 365 days of the year. It provides all the functionality you need to maximise online sales and to drive sales in-store and to mail order catalogues.

The capabilities of Elucid Ecommerce are vast and include:

• Secure, real-time integration with other Elucid channels and back office systems for accurate information by customer, product, stock order and delivery information
• Customer centric system  – your customer is in control of order, payment and tracking
• Multi-brand website capability, diversify into new markets or manage all brands from one central system
• Secure payment gateway, 3D secure and PCI ready, ensuring compliancy with frequently changing regulations
• Search engine optimisation and analytics tags, directing traffic to your site
• Comprehensive promotional options to increase sales enquiries, conversion rates, basket values, cross selling and up selling, and customer retention
• Powerful search capabilities and customisable navigation to ensure products are quickly found
• User friendly system, easy to maintain – no need for web expertise
• Excellent ‘my account’ functionality and customer reminder service
• Multi-currency display, for global transactions
• Security/fraud checking
• Exciting online promotions to boost order value and encourage customer retention
• Single point for website administration
• Integration to your chosen website design and consistent branding
• Search engine friendly page generation
• Access to essential CRM with detailed customer information, tools to manage customer interaction and high level customer profiling and target marketing
• Sophisticated profiling techniques – demographics, buying patterns, RFM analysis, returns history and many more

Driving sales in-store

• Elucid makes it easy for customers to research products online, with product information and reviews, store locators and stock checkers
• Reserve and collect - customers can reserve items online and collect in-store, reducing distribution costs whilst increasing sales potential, by encouraging the customer in-store
• Allows customers to check stock - joining up online and offline data drives signifcant in-store sales
• Discounts and promotions encourage customers to visit the store - coucher codes are an increasingly popular way to find discounts

 Contact us today for further information