Mailbrain - the tailored order management solution from Sanderson

Mailbrain is a tailored order management solution, which has been under continuous development by the team at Sanderson since 1981.  This market-leading solution is used by organisations with complex requirements, using integrated, ‘best-of-breed’ additional applications, when appropriate.

Mailbrain caters for both B2B and B2C environments, where large volumes of orders need to be processed and fulfilled with exceptional efficiency.

All systems are developed to the customers’ precise requirements and we pride ourselves on supporting around 2500 users. Our customers number many of the largest and best-run companies in their sectors, including Mothercare, MandM Direct and Prolog. Mailbrain can be fully integrated into your existing system, if required.

Mailbrain has the ability to provide systems running hundreds of users, either locally or across wide area networks. Customers therefore have a choice of hardware and platforms in today’s Open Systems environment.

Modules and Functionality include:

• Database Management
• Ecommerce links
• Sales Order Processing
• Telesales for high volume transactions
• Customer Services
• Purchase Order Processing
• Inventory Control
• Bill of Materials
• Warehousing
• Web Interface
• Financials
• Payment Gateways
• Address Management
• Marketing
  

Who uses Mailbrain?

Any organisation with complex order management and fulfilment requirements could benefit from Mailbrain. Please contact us for more information about how Sanderson can enhance your order management systems to deliver sales growth, exceptional service, and operational excellence.

Why choose Mailbrain from Sanderson?

• Fully functioning order management solution – feature rich and designed for complex, high volume business activity in the mail order, ecommerce, B2C and B2B marketplace, including fulfilment operations
• Flexibility – uses and works with ‘best of breed’ applications for payment gateways, warehouse management, address management and cleansing, ecommerce sites and automated paper based order processing (i.e. catalogue and off-the-page orders and enquiries)
• People – with a long standing market-leading product we have the people with ‘know-how’. This is particularly vital when implementing and supporting complex business models.

Is Mailbrain right for you?

Sanderson supplies a wide range of IT solutions for your business needs. If you’re an organisation with sales via any or all of the following channels – call centre, mail order, e-commerce website, retail store – or a fulfilment company satisfying orders through these channels, you might be interested in Elucid, our packaged solution for multi-channel sales. Elucid is an alternative solution to Mailbrain for multi-channel sales.

Click here for more on Elucid for multi-channel sales