Manna Mobile Meal Ordering

Reduces food wastage from unserved meals

Are you under pressure to reduce food wastage? This is a common problem in Acute Hospitals where patient food orders are taken a day or two in advance. Figures from NHS trusts have revealed that nine million hospital meals are returned uneaten every year, costing the NHS £26 million.

Lengthy gaps between meal ordering and service not only limits patient choice, it also causes high volumes of waste where patient situations change. Mobile meal ordering enables patient meal orders to be taken at the bedside just a few hours before service – which drastically reduces the waste caused by nil-by-mouth, discharges and over-ordering.

Improves patient satisfaction

Mobile meal ordering empowers patients to choose their meal just a few hours before service – so they can choose a meal to suit their mood and current medical state. This has a major impact on perceptions of care and service levels, and as food is such an important part of recovery, can make a positive impact.

Simple and easy to use

Patient meal orders are recorded on a wireless hand held unit at the bedside by the Ward Housekeepers. The order is then transmitted automatically to the kitchen. Meal orders can be placed just a few hours before service giving patients maximum choice and flexibility.

The hand held terminals are robust yet lightweight and built on familiar Windows technology. Large colour touch screens make it easy to display different menus and enter patient choices.

Quick Return on Investment

Manna Mobile Meal Ordering can pay for itself in just 6 months. Salford Royal NHS Foundation Trust who recently implemented the Manna catering management solution saw food wastage figures from unserved meals fall from 29% down to zero across 38 of their wards. Most importantly, every patient now receives their chosen meal.

A 500 bed hospital spending £3.50 per patient, per day, with the average food wastage level of 8% could save £51,000 per year using the Manna end-to-end catering management system from Sanderson.

The Manna catering management system is used in over 50 NHS trusts. To find out how the system could help your organisation
call 0333 123 1400 or Email info@Sanderson.com