To be able to compete in the retail market, you need to be able to:
Provide exceptional customer service - by using facilities such as queue-busting, loyalty schemes, giftcards & storecards, to ensure your customers enjoy their shopping experience with you and therefore return.
Cross and upsell - by incentivising additional product purchases via promotional and operator prompts designed to improve customer service, increase basket size and ultimately maximise transaction value.
Maintain PCI compliancy - your customers expect you to protect their personal information from theft. You need to be able to accept and verify credit cards, and keep data safe.
Manage promotions - to effectively target customers with relevant promotions designed to drive sales whilst effectively controlling stock and cash flow.
Provide an electronic giftcard scheme - designed to attract new customers to your brand, whilst addressing the needs of your existing customers to promote loyalty and increase sales.
Offer your customers multiple and mixed sales channels - utilising traditional store technology, the Internet and catalogues to meet your customer expectations and ultimately integrate channels to offer services such as “click & collect”.
Retail-J is not just a retail EPoS application it is a complete solution designed to effectively manage your retail business. Estate Management, Back Office and EPoS functions are combined to provide a fully integrated, flexible, retail specific solution on which you can successfully manage and grow your business enabling you to offer better customer service, whilst protecting you from shrinkage, loss and fraud.
Retail-J is widely recognised as the leading EPoS and estate management solution due to its diverse customer base, achieved by its ability to meet all the requirements of medium and large sized retailers.
Using the latest technology, Retail-J is a fully integrated, web-based estate management solution. Retail-J operates in real-time to ensure complete visibility of transactional information across the estate delivering maximum retail efficiency.
Find out how the Retail-J solution addresses your business requirements at Head Office, in the Back Office and on the shop floor:
Contact us now to find out more.
Miles Humble, Director of IT at Fenwick comments on the professionalism of Sanderson:
"We were impressed with Sanderson and their wealth of experience in supplying and implementing retail solutions, a close working relationship was quickly established with Sanderson and we found their honesty during our decision making process very refreshing."
Read more about why you should choose Sanderson to supply Retail-J here