Retail-J Back Office

Retail-J Back Office is designed to improve store productivity, and is used to control individual store operations and daily housekeeping functions. Back Office applications can be accessed on the EPoS, or can be housed separately on a traditional Back Office server. The following describe just some of the functions available within Retail-J Back Office:

Time & Attendance

Activity of colleagues in stores, warehouse and head office is recorded with Retail-J Back Office Time & Attendance. Retail-J allows you to capture staff overtime, accrued time in lieu and cover at other sites. Employee pay can also be captured and made available for payroll. Holiday and staff rotas can be managed here also.

Human Resources

Supplementary to Time & Attendance, Retail-J Human Resources covers aspects of management such as starters and leavers, employee change of details, and general diary management for monitoring of sickness & absence, appointments, holidays and notes. KPIs can be set against employees and locations with associated commission schemes.

Retail-J Cash Management is run by sessions which allow for 24-hour trading. This function also manages the flow of cash from the EPoS to the safe and from the safe to the bank - with a full audit trail which captures corrections and adjustments. Pick ups, floats, spot checks, expenses and various cashing up options are all part of the cash management functions within Retail-J Back Office. Bulk cash management, where cash is managed from a group of EPoS terminals, is also available.

Retail-J Back Office enables you to maintain an accurate stock inventory (unit and value) by processing deliveries, store to store transfers, inventory replenishment and perpetual inventory.

Orders can be taken via the Back Office or the EPoS, where deposits and subsequent payments can also be taken and tracked. To further enhance customer service, SMS messages can be used to communicate when the order is ready for collection.

Retail-J Back Office provides:

• Access level control & security
• Localised management functions
• Cash management supporting 24-hour trading
• Accurate stock inventory
• Customer ordering & alert capabilities