Unity ERP software enables your customers, suppliers, and staff to view the real-time information they need from your business using a web browser. You can provide ERP information either:
Using Unity’s Web Portal functions, you can provide an online information area for users to view relevant, real-time data taken directly from your ERP system.
You can tailor the Web Portal’s information and ‘look and feel’ according to your branding and users' business requirements. For example, you could provide customers with a branded Sales Order Display, where they can also request documentation via email.
Your customers and suppliers can have instant, ‘always on’ access to the latest information from your business, which helps improve your business’s quality of service. You can reduce the amount of non-sales calls received by sales staff, requesting information or documents. This can help to increase sales by ensuring time is dedicated to sales activities.
You can enable users to request to receive documents via email – e.g. invoices, delivery notes and statements held on your system. Emails are sent automatically, ensuring copies of documents are received in a timely fashion with no effort required from sales staff.
“Unity ERP's web portal further enhances our customers' purchasing experience and, by encouraging frequent visits to our website, helps us to improve customer awareness of our product range. It also reduces the volume of incoming calls to our sales staff, enabling them to dedicate greater time to sales activities.”