Wholesaler Dee Bee invests in the latest voice and ePOD solutions
Dee Bee selects two solutions following a review of the latest software from long term IT partner Sanderson. The latest voice directed warehouse management system and the electronic proof of delivery system (ePOD) have been chosen to increase efficiency and improve customer service across its growing delivered wholesale business.
The voice directed technology is being installed in the Hull depot. The system sends picking instructions to warehouse staff using speech recognition via a wireless headset and microphone, for accurate hands-free order picking and intelligent routing. The ePOD system is being installed across the company’s expanding fleet of vehicles to enable staff to capture customer acceptance signatures and carry out delivery amendments at customer sites.
Andy Taylor, Trading Director for Dee Bee comments:
“The voice pick technology will give us even greater efficiency. The picking of orders will speed up the entire process, to the benefit of our retail, on-trade and food service customer bases.” In addition, commenting on the benefits of the ePOD system, Mr Taylor added, “the ePOD will greatly improve our operational efficiency by cutting out any delivery errors and enhancing our service to customers. We can expect a return on this investment in just a few months.”
Sanderson is one of the UK’s leading technology providers, supplying end-to-end multi-channel retail and wholesale solutions. Sanderson Group has over 350 customers of all sizes, using its proven solutions for wholesale operations, retail, mail order and ecommerce.
Swords, from Sanderson, is a comprehensive wholesale industry-specific IT solution for delivered wholesale and cash & carry businesses. Swords integrates all areas of the supply chain, balancing the demands of sales, purchasing, stock and cash flow. Sophisticated business intelligence facilities provide powerful management information to aid business decisions, improve efficiency, reduce costs and raise customer service levels.
For more information please contact:
Tel: 0333 123 1400