Beaverbrooks serve customers faster and with greater efficiency using NEW Ship from Store and Click & Collect solutions
Beaverbrooks the Jewellers is the latest Sanderson customer to go-live with the NEW Ship from Store and Click & Collect solutions. The specialist high street jeweller has 70 stores nationwide stocking diamonds, jewellery and watches. The company were keen to improve stock efficiency and access their entire stock to fulfil orders from any location. The team started to explore how they could provide ship from store and click and collect services with Sanderson.
Lee Harker, Ecommerce Technology Manager for Beaverbrooks commented:
"Using the new Elucid Ship from Store solution has opened up our full inventory across the entire business, so that we can fulfil ecommerce orders from any location. The addition of the Elucid Click & Collect solution is enabling us to serve our customers faster and with greater efficiency."
The Elucid solution holds a single view of stock across the entire business, which can be accessed by the website. The system handles the shipping between stores, from the DC and direct from store to customer. The Sanderson developed browser solution makes it easy for store colleagues to receive orders for collection and to despatch stock items for delivery to customer addresses and other stores. The new collection process with digital signature and automated notifications provides greater convenience for both store teams and customers.
Designed to ensure the sale of an available item is never missed, the NEW Elucid Ship from Store and Click & Collect solutions support a 'sell anywhere, deliver anywhere, return anywhere' proposition. This flexible solutions utilises the entire stock holding across a business to fulfil ecommerce orders and provide delivery, collection and return services from any location. Easy to use, this fast browser based solution is ideal for mobile devices.
Beaverbrooks is just one of many retailers benefiting from Sanderson Multi-Channel Retail Solutions, others include Thorntons, OKA Direct, Richer Sounds, Hotel Chocolat and Office.
For more information please contact:
Tel: 0333 123 1400