Sanderson, the publicly owned UK provider of multi-channel retail software, has implemented its Elucid system at Topgrade Sportswear, a leading sports and fashion retailer and wholesaler. The new system streamlines and improves warehouse operations, offering faster delivery and enhancing customer service. It also expands sales and marketing capabilities across the business by consolidating data from all sales channels to underpin their multi-channel strategy. Part of the JD Sports group of companies, Topgrade Sportswear selected Elucid for its ability to support both the company’s wholesale operation and their ‘Get the Label’ online retail business, which is experiencing significant growth. The Elucid system processes and fulfils all wholesale and online sales, increasing the number of orders dispatched each day and providing real-time stock levels with improved stock control. By using a single system across both businesses, and at separate warehouse locations, Topgrade Sportswear is benefiting from extensive visibility of their customers, operations and stock, which is boosting service levels and response times. In addition, the company has reduced ‘product to market’ timescales by streamlining buying processes and strengthening supplier relationships with key manufacturers. Paul Simpson, Managing Director, Topgrade Sportswear, comments:“Our investment with Sanderson forms an integral part of our growth strategy. The Elucid system allows us to manage multiple businesses whilst generating company-wide efficiencies by optimising multi-channel processes.” Ian Newcombe, Managing Director, Sanderson Multi-Channel Solutions, added:“We are very pleased that Topgrade Sportswear are realising the immediate benefits of the Elucid Multi-Channel system. We look forward to working together to support the next phase of their growth.” For more details contact: About Topgrade SportwearBased in Warrington, Topgrade Sportswear is a leading sports and fashion retailer and wholesaler. With over 25 years’ experience in branded sports wholesale, the company launched their direct business ‘Get the Label’ selling discounted sports and fashion brands online and by mail order. www.getthelabel.com About ElucidElucid is the complete multi-channel retail solution that provides cross channel integration and offers customers Choice, Convenience, Consistency and Customer Service via a single system. Elucid provides all the functionality needed to run multi-channel businesses; offering multiple sales channels fully integrated with a comprehensive back office system. Elucid can help increase order values, order frequency, customer satisfaction, service quality and response times. |
News At A GlanceAbout: Topgrade Sportwear Business: A leading sports and fashion retailer and wholesaler Challenge: Topgrade needed a new system to streamline and improve warehouse operations, offering faster delivery and enhancing customer service Solution: Elucid Benefits: Allows Topgrade to manage multiple businesses whilst generating company-wide efficiencies by optimising multi-channel processes |
