Sanderson, the publicly owned UK provider of multi-channel retail software, has implemented its Elucid system at Joseph Turner, a leading retailer of high quality menswear. Joseph Turner selected the Elucid system to underpin the company’s ambitious expansion plans, which include the exciting launch of their first-ever womenswear catalogue. The Yorkshire based fashion company operates through multiple channels including mail order catalogue, online retail and a factory shop. The new system was chosen to support the long-term growth of their mail order and online businesses and strengthen operational visibility and control across the company. Elucid integrates ecommerce, EPoS and mail order sales with back office operations in one single IT solution. Real-time integration of Joseph Turner’s sales with the Elucid back office system ensures fast sales order processing, prompt order despatching, and real-time stock control, increasing operational efficiencies. In addition, Joseph Turner is benefiting from new management information dashboards for more effective decision making; reliable and accurate stock availability on their website; and a tokenised payment gateway for increased transaction security. Chris Legard, Managing Director, Joseph Turner, comments:“The Elucid solution provided the ideal platform in terms of multi-channel integration and establishing a solid foundation to continue our business expansion into new markets and overseas.” Ian Newcombe, Managing Director, Sanderson Multi-Channel Solutions, added:“I am delighted that Joseph Turner has chosen Elucid to manage their business during this exciting period of growth. We look forward to working with Chris and his team in supporting their future plans.” For more information contact: About Joseph TurnerBased in Thirsk, Yorkshire, Joseph Turner is a leading multi-channel retailer of high quality menswear via mail order catalogue, online and a factory shop. Incredibly proud of their Yorkshire heritage, Joseph Turner source their fabrics and yarns from the very best local suppliers as part of their commitment to producing the highest standard of clothing with uncompromising quality. www.josephturner.co.uk About ElucidElucid is the complete multi-channel retail solution that provides cross channel integration and offers customers Choice, Convenience, Consistency and Customer Service via a single system. Elucid provides all the functionality needed to run multi-channel businesses; offering multiple sales channels, fully integrated with a comprehensive back office system. Elucid can help increase order values, order frequency, customer satisfaction, service quality, response time and growth of most profitable customers. |
News At A GlanceAbout: Joseph Turner Business: Leading retailer of high quality menswear Challenge: To find a system to support the long-term growth of their mail order and online businesses Solution: Multi-channel Software Benefits: Elucid integrates ecommerce, EPoS and mail order sales with back office operations in one single IT solution |
