Caterite Food & Wineservice has extended its Sanderson solution to include the latest Voice Directed Warehouse Management System (WMS) and is benefitting from a faster, more accurate warehouse operation.
Caterite’s investment in the Sanderson voice directed WMS reinforces its commitment to delivering outstanding customer service, with streamlined processes and increased productivity leading to a faster fulfilment operation.
The advantages of voice directed WMS extend beyond efficient picking. Caterite is delighted by its ease of use and greater control over the picking operation. Additionally the system delivers real-time stock information providing telesales with accurate stock data, so it can offer customers alternatives to out-of-stock items, capturing potential lost sales.
Lorcan Byrne, Managing Director, Caterite Food & Wineservice comments:
“The voice directed WMS system has accelerated productivity and improved workflows across the business. For example, it has eliminated duplication of effort and streamlined the handover process between the pick team and the delivery team. We now have faster on-time deliveries and improved customer satisfaction.”
Martin Beatty, Product Development Director for Wholesale Distribution Solutions at Sanderson adds:
“It is very encouraging to see more customers investing further in our specialist solutions – a testament to our software and expert in-house team. It’s great to see Caterite using our software to its full potential and the voice directed WMS solution is helping the company deliver a superior service to their customers.”
For more information please contact:
Rita Patel
Tel: 0333 123 1400
Email: rita.patel@sanderson.com
