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  • OKA

    “It’s amazing, the difference in our operation now that we are supported by a truly integrated multi-channel retail solution. Not only is the information available at our fingertips, but we can be confident that the data is reliable.”

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Learn how luxury furniture retailer OKA is achieving 360° visibility with Elucid.

Elucid case study – OKA

Summary:

Fuelled by ambitious growth plans and a determination to increase turnover three-fold, supplier of home and interior design products OKA is furnished for success with Elucid multi-channel retail software from Sanderson.

Launched in 1999 as a mail order interiors business with a 12-page catalogue, OKA has gone from strength to strength. The company offers quintessentially British luxury furniture and accessories for the home – from sofas, dining furniture and beds, to linen, rugs, lighting and much more.

OKA recognised the need to invest in multi-channel retail software that would deliver greater operational efficiency and visibility, whilst supporting their growth ambitions.

Following the implementation of the Elucid multi-channel retail system, OKA has experienced significant business benefits:

  • Clearer, more accurate view of business operations
  • 360° visibility of customer, sales and stock data
  • Improved customer service levels and profitability
  • Complete transparency of stock and locations
  • Faster and informed decision making
  • Integrated order management across all channels

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"We can see every customer’s history throughout the organisation, whether they bought via the web, store or by mail order – it’s all there."

Click below to read the full case study or download it here.

 

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