Multi-Channel Retail Software Solutions

As the rise of eCommerce and mobile commerce continues, multi-channel retailers are reaping the biggest rewards. Customers who shop across multiple channels spend an average of 82 per cent more on each transaction, compared to single-channel shoppers according to research by Deloitte. Yet with added channels come added challenges; customer service, operations, stock replenishment, delivery, ordering systems and more.

To be successful, businesses operating across multiple channels must ensure they provide a seamless shopping experience for customers, no matter where, when or how they choose to shop. Internally, departments must be joined up to take advantage of sales opportunities, address international issues and manage operations effectively.

For this, they need flexible industry-specific software, to manage their day-to-day operations and streamline their processes. Sanderson has spent the past 25 years developing specialist ERP software for retail, eCommerce, mail order and wholesale companies. Find out more about our solutions below.