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Award winning, specialist multi-channel mail order software from Sanderson

Multi-Channel Mail Order Software

Our multi-channel software solutions support mail order businesses, meeting the unique challenges faced by catalogue retailing and call centre operations. Manage your multi-channel business efficiently with sector-specific software which can deliver seamless, cross-channel integration across your sales platforms.


Enhanced visibility

Gain a holistic overview of business activities for more informed decision making, with a 360° view of your customers, your stock and your promotions in one integrated system

Direct from the software author

Our system is built on more than 25 years’ experience providing market leading software for multi-channel retailers, so you can always have confidence in Sanderson

Drive growth through insight

Use accurate, up to the minute insight to build successful customer relationships, target your best customers and generate more profitable sales


The platform to drive sales

With everything you need to meet the demands of your customers and your business, our  mail order capabilities will improve the way you manage the business; from supply chain, order fulfilment and returns, to sales and promotions.

Sector-specific multi-channel software

With Sanderson mail order software capability, you can:

  • Gain a single view of your customers, your stock and your promotions across your online, retail and call centre operations
  • Manage your multi-channel business efficiently from a centralised location
  • Track the success of catalogue marketing campaigns
  • Integrate your telephone system with our software solutions to reduce call handling time and increase productivity – call centre agents can make and receive calls with a click of a button on their computer screen with no need to touch a phone
  • Build successful customer relationships, target your best customers and generate more profitable sales
  • Optimise and control your supply chain, streamlining fulfilment and returns
  • Analyse your information for effective management and better decision making
  • Manage multiple catalogue brands from a single multi-channel retail system – allowing you to cross sell across brands
  • eGuides
  • Infographics
  • Slideshares
The Store of the Future: 10 Ways to Make People Love Shopping Again
Grow Your Business to Survive: How to Compete in an Omni-Channel World
Choose the Right Multi-Channel Retail Software for Your Business
77% of Shopper Abandon Baskets: 3 Easy Tips for Online Retailers
5 Things You Must Know Before You Sell To Europe
Customer-Centric Commerce: Getting the Technology Right
It's All About Omni-Channel: A Quick Fire Guide
The Top 8 Mobile Retail Technologies to Help You Increase Basket Size
Retail Business Intelligence: How to Understand Your Customers

Who we work with


“We selected Sanderson because they demonstrated high levels of professionalism and commitment to fully understand our complex operation and requirements at every level. We were impressed by the rich functionality and scalability of the Sanderson software and its ability to support us moving forward.”

Marshalls, multi-brand supplier of garden seeds and plants