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24/7 access to your system to enhance customer service and increase sales efficiency

With access to real-time information, your sales staff can increase productivity when they are out on location and hold more informed meetings when visiting customers.

Our Mobile CRM software for wholesalers helps you to enhance customer service and increase sales efficiency. With 24-hour access to the Swords system via mobile devices, you can be sure your staff have access to vital information when they need it, wherever they are.

Increased productivity

No need to wait until you are back in the office to complete everyday tasks. With 24-hour access you can answer customer account queries, check stock and product information, process returns and much more

Enhanced customer service

Fast access to information improves service levels, helping you to deliver a better service. You can quickly retrieve invoices and statements, view sales history, check stock availability, submit return requests and much more

Accessible 24/7

Your staff can view essential information such as customer or stock data when they are away from the office or visiting a customer to answer queries on the spot. Staff can also process sales orders, provide quotations, and record and process complaints, enabling a faster service and response

 

Business continuity

You can save time and improve productivity with Mobile CRM software. Staff can work more efficiently away from the office, with the information they need to make decisions and complete tasks. The system enables business continuity with improved data communications and more resilient access to Swords. Contact us or download a brochure to find out more.

Enhanced remote working

Sanderson Mobile CRM software offers all of the following, whether in the office or working remotely:

  • Quick order entry with a catalogue view and price amendment feature to support promotions and tailor to customer accounts
  • Document request feature which lets your staff email customer documents immediately
  • Streamlined returns process with quick and easy processing of credit return requests
  • Barcode scanning for fast order taking and instant quotes when at a customer’s site
  • Real-time stock and product information for any enquiries and a useful graphical sales feature enables quick analysis
  • Access to sales history, orders, outstanding invoices and more, to complete customer account enquiries
  • Processes credit return details quickly, improving customer service levels and providing a visible audit trail
  • Accurate recording of complaints to ensure a prompt resolution
  • eGuides
  • Infographics
  • Slideshares
Wholesalers: Your Essential Guide to Warehouse Management
EPOD: The Essential Guide for Wholesalers
Why You Can't Excel with Spreadsheets: 7 Risks of In-House Processes for Wholesalers
Mobile CRM: An Essential Guide for Wholesalers
How to Keep Your Cash Flowing
Retailers: Expand at Home and Abroad with These Distributor Channels
Finance Directors: Using Voice For Profit
 
 

Who we work with

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“Mobile CRM suits the way we do business and allows us to maximise face-to-face time with our retailers for example, answering stock queries and providing quotes which increases our productivity.”

Declan Hardy, Director, Hardy Brothers

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