Sanderson, the publicly owned UK provider of software solutions to the Delivered Wholesale and Cash & Carry industries, has recently implemented its Voice Directed Warehouse Management System (WMS), at long-standing Sanderson customer Turner-Price.
Integrated with the Sanderson wholesale IT solution, Swords, Voice Directed WMS increases order picking accuracy, speeds up picking time and reduces costly picking errors.
Based in Hull, fresh and frozen food wholesaler Turner-Price serves over 1200 customers in the hotels, pubs and restaurants sectors with a wide range of catering supplies, non-food items and food products, and is a member of the renowned Country Range buying group. The company has joined an increasing number of wholesalers who are reaping the benefits of voice technology.
Turner-Price are experiencing first-hand how the Voice WMS system has improved efficiency and productivity across their warehouse operations. Using headsets and microphones, pickers communicate with the warehouse management system by providing answers to structured questions, quickly identifying the stock to be selected and moving on. The system also increases the number of orders picked as pickers hands are free enabling them to move around the warehouse faster. Additionally, the system generates savings by lowering the costs of processing returns and credits as a result of more accurately picked orders.
Julian Owen, Sales & Marketing Director, Turner-Price comments:
“We’ve really hit the ground running with the Sanderson Voice Directed picking system. Our pickers are now achieving 25% more order picks per shift than with the previous handheld scanning system. Also picking errors have dramatically reduced by 70%, because pickers need to verbally confirm order pick numbers to the system and cannot override it. Furthermore, the hands-free system has enabled us to pick more easily in the freezer, which has increased our productivity. But it’s not just within the order picking operation where we’ve seen efficiencies, the system is so easy to use, we are training staff in one hour, compared to the number of days it took before.”
Martin Beatty, Product Director for Wholesale Distribution solutions at Sanderson adds:
“I am very pleased to see our latest Voice Directed WMS system enhancing warehouse operations at Turner-Price. The system improves stock control and customer service with more accurately picked orders and a faster service. Sanderson has a strong relationship with Turner-Price and we look forward to delivering further efficiency benefits.”
About Turner-Price
Turner-Price Ltd, based in East Yorkshire, is a leading foodservice wholesaler specialising in the supply of ambient, chilled, frozen foods, fresh produce and non-food consumables to over 1200 customers in Yorkshire, Nottinghamshire, Lincolnshire and Derbyshire. Turner-Price is an active member of the Country Range Group.
About Sanderson
Sanderson is one of the UK’s leading technology providers, supplying end-to-end multi-channel retail and wholesale solutions. Sanderson Group has over 250 customers of all sizes, using its proven solutions for wholesale operations, retail, mail order and ecommerce.
About Swords
Swords, from Sanderson, is a comprehensive software solution for delivered wholesale and cash & carry businesses. Swords integrates all areas of the supply chain, balancing the demands of sales, purchasing, stock and cash flow. Sophisticated business intelligence facilities provide powerful management information to aid business decisions, improve efficiency, reduce costs and raise customer service levels.
For more information please contact:
Rita Patel
Tel: 0333 123 1400
Email: rita.patel@sanderson.com
